Who This Policy Covers

This policy covers two types of users: barbers and shop owners who create Kept accounts to manage their business, and clients who book appointments or use the walk-in check-in system.

Information We Collect

From barbers and shop owners

• Name, email, and phone number at signup
• Business details including shop name and services
• Payment and payout information via Stripe Connect (we do not store raw card or bank numbers)
• Subscription and billing status
• Appointment and schedule data
• Regulars client connection data
• Profile photos and portfolio images you upload

From clients

• Name and email when you create an account
• Phone number when you use SMS features or walk-in check-in
• Booking history with specific barbers
• Payment information via Stripe (we do not store raw card numbers)
• SMS consent status and opt-in timestamp

Automatically collected

• IP address and device type
• Usage data including pages visited and features used
• Location data when you use Find A Barber (browser geolocation, not stored persistently)

How We Use Your Information

• Create and manage your account
• Process bookings and payments
• Send appointment confirmations, reminders, and follow-up messages via SMS with your consent
• Operate the Regulars system connecting clients and barbers
• Send walk-in check-in confirmations and invite messages
• Respond to support requests
• Comply with legal obligations

SMS Communications

If you provide your phone number and consent to SMS, Kept may send you appointment confirmations and reminders, Regulars invite links after a service, walk-in status updates, and Second Chance notifications from barbers you have visited. Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for assistance. We use a double opt-in process. Your consent is not confirmed until you reply YES to our confirmation message. SMS messages are sent via Twilio.

Information We Share

We do not sell your personal information. We share information only with service providers who help us operate Kept:

• Stripe: payment processing and barber payouts (stripe.com/privacy)
• Twilio: SMS delivery (twilio.com/legal/privacy)
• OneSignal: push notifications (onesignal.com/privacy)
• Google: sign-in and Maps features (policies.google.com/privacy)
• Supabase: database infrastructure (supabase.com/privacy)

We may also disclose information if required by law or valid legal process.

Barber and Client Data Separation

Shop owners cannot see the earnings, appointments, or client data of barbers who rent booth space. This separation is enforced at the database level. Barber data is only shared with a shop owner if the barber explicitly opts in.

Data Retention

We retain account data while your account is active. If you delete your account, we will delete or anonymize your personal information within 30 days, except where required for legal or financial record-keeping.

Your Rights

Depending on where you live, you may have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion, and opt out of marketing communications. To exercise these rights, email keptcutz@gmail.com with the subject line "Privacy Request."

California Residents

If you are a California resident, you have additional rights under the CCPA, including the right to know what personal information we collect, the right to delete it, and the right to opt out of the sale of personal information. We do not sell personal information.

Children

Kept is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, contact us at keptcutz@gmail.com and we will delete it.

Changes to This Policy

We may update this policy from time to time. When we do, we will update the effective date at the top. Continued use of Kept after changes are posted constitutes acceptance of the updated policy.

Contact

Purple Block Global Holdings LLC | keptcutz@gmail.com